APOAI

by Ella Media AG

Arrange a demo

AI support for pharmacies

More time for the essentials

Optimize everyday pharmacy work with intelligent automation. Our AI solutions take the pressure off your team, reduce call volumes and improve patient communication – for more time for personal consultations.

Arrange a demo now

Your advantages

Reduce workload

Fewer calls, more time for advice

Multilingual communication

Removing barriers, improving service

Automation & efficiency

Automatically answer recurring requests

Securing competitiveness

Modernizing digital customer services

The key challenges in everyday pharmacy life

High workload
Recurring inquiries tie up valuable time that is not available for pharmaceutical advice. The lack of staff is particularly noticeable in rural regions.

Digital offerings are essential to retain customers and secure the future of your pharmacy.

Customers with different language backgrounds need comprehensible advice. Our AI overcomes language barriers and improves service.

AI supports the analysis of interactions and improves patient safety through proactive reporting systems.

Arrange a demo

Who is our solution ideal for?

  • 1

Urban pharmacies with high customer volumes

  • 2

Rural pharmacies with staff shortages

  • 3

Pharmacies with many regular customers and various services

  • 4

Perspective: Pharmacies with many multimorbid patients (AMTS area)

Increase efficiency - reduce workload

Our AI solutions for pharmacies

Book a demo now
  • 1

AI-supported telephone assistance

Automatic answers to frequently asked questions, appointment scheduling, and pre-orders by phone. Reduces the workload for the team by reducing manual acceptance.

  • 2

Multilingual chatbots

Direct answers to customer questions in various languages – available 24/7. Supports pharmacy staff in communicating with patients.
  • 3

Automated stock queries & pre-orders

Customers receive information on availability quickly and can pre-order conveniently. Relieves employees of the usual inquiries about the availability of medicines. Optimizes stock management and prevents bottlenecks.
  • 4

Intelligent routing

Important inquiries are forwarded specifically to the specialist staff to ensure personal advice.

Support for drug therapy safety

AI helps to identify potential interactions and thus strengthens patient safety.

Our solution is ideal for pharmacies that...

... are located in a city with high customer traffic and want to optimize their service.

... are located in a rural area with a shortage of skilled workers.

... have many regular customers and want to focus on individualized advice.

... specialize in multimorbid patients and want to minimize administrative tasks.

Experience our AI solution live!

Start now: Arrange a demo

Get to know our AI in an individual demonstration and experience how your pharmacy can benefit from it.

Book a non-binding demo now!

  • Fill in the contact form
  • Select desired date
  • Test AI solution & experience added value
Book a demo
“Our workload has been noticeably reduced! Thanks to the AI-supported telephone assistance, standard inquiries are answered automatically so that we can finally concentrate fully on providing personal advice again.”

Pharmacist from southern Germany

“The shortage of skilled workers is particularly noticeable in our region. The AI solution helps us to work more efficiently and provide our customers with a first-class service despite limited staff resources.”

Owner of a country pharmacy in northern Germany

“Many of our customers speak very little German – the multilingual chatbot has made communication much easier. Our customers feel better understood and we save valuable time.”

PTA from a large city in Germany

Erleben Sie unsere KI-Lösung live!

Jetzt starten: Demo vereinbaren

Lernen Sie unsere KI in einer individuellen Demonstration kennen und erleben Sie, wie Ihre Apotheke davon profitieren kann.

Experience our AI solution live!

Start now: Arrange a demo

Get to know our AI in an individual demonstration and experience how your pharmacy can benefit from it.